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Journal Articles Systems Year : 2021

System Modelling and Analysis to Support Economic Assessment of Product-Service Systems

Khaled Medini
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Sophie Peillon
Martha Orellano

Abstract

The evolution towards more customer-centric operations within manufacturing and service industries gave rise to novel ways of value creation and delivery such as Product–Service Systems (PSS). PSS integrate tangible and intangible elements to create new values for both customers and providers. Therefore, a close collaboration is required among various actors in a value network to co-create values towards win–win gains. For companies to keep up with this pace, new decision support tools are needed to accompany PSS engineering and to adjust business models. This need is confronted with the scarcity of PSS-oriented economic assessment models and methods. This paper presents a comprehensive framework for the economic assessment of PSS. The framework relies on a novel combination of system modelling and analysis approaches to enable cost and revenue attribution to different actors in a value network. The applicability and relevance of the framework are demonstrated through a case study in the industrial cleaning sector.
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hal-03120673 , version 1 (25-01-2021)

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Khaled Medini, Sophie Peillon, Martha Orellano, Stefan Wiesner, Ang Liu. System Modelling and Analysis to Support Economic Assessment of Product-Service Systems. Systems, 2021, 9 (1), pp.1-17. ⟨10.3390/systems9010006⟩. ⟨hal-03120673⟩
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