Process control and decision-making for Demand Driven Sales and Operations Planning
Résumé
Over the last few years, the Demand Driven Material Requirement Planning (DDMRP) method has been considerably extended from the operational range to both tactical and strategic ranges. These extensions are currently named Demand Driven Sales and Operations Planning and Adaptive Sales and Op- erations Planning. This paper proposes a control system for the Demand Driven Sales and Operations Planning process. The system aims to fill a gap in the tactical stage of the Demand Driven Adaptive Enterprise framework, where efficient decision making is complicated by both the number of evolving parameters and the number of references to deal with. By associating several process control methods into a rule-based system, we propose a first version of a decision support system and its associated knowledge base. The first application of this system shows that, while many hypotheses remain on the data structures, a rule-based system allows for adaptive and easy to maintain control system for the Demand Driven Sales and Operations Planning.